Privacy Policy

Your privacy

This privacy policy sets out how we use and protect any information that you give Urban Brew when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2017.

What we collect

We may collect the following information:

  • Title and name
  • Contact information including email address
  • Demographic information such as full address and postcode
  • Other information relevant to customer newsletters and/or offers (birthday for example)
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided - if you have specifically allowed this.
  • From time to time, we may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

When you visit a website, any website, information is sent from that website onto your computer. This information is called a 'cookie'. Your computer stores this cookie in a file located inside your web browser.

The purpose of cookies is the make your browsing experience more personalised. The cookies keep track of your visits to certain sites and your activity there - they aren't always a bad thing! For example, cookies also help us know which of our pages and products are performing well, which means we are able to give you guys more of the information you want without you having to tell us!

Please know that normal cookies cannot transfer viruses or malware to your device. They also don't give us any personal information about you or give us access to your computer. This is because the data stored in a regular cookie cannot be altered and so has no effect over how your computer runs or provides us with any additional information - except the areas of our site that you visited.

If you're still unsure, cookies can be cleared and deleted from your computer anytime - there are plenty of videos on how to do this online.