Want to redirect your package, set an alternate address or choose whether your package requires a signature or if it can be left at your address? Australia post has a service called MyPost where you can create an account and manage your delivery. This is completely optional and simply grants you more control over your deliveries.  

 

 

 

• Creating a MyPost account/logging in
• Dashboard
• Tracking a Parcel
• Preferences
• Alternate address - Parcel locker
• Alternate address - Post Office
• Alternate address - PO Box
• Redirecting a Parcel

Creating a MyPost account/logging in

Go to https://auspost.com.au and click the login option at the top right hand corner and select MyPost. If you already have an account you can log straight in, otherwise click the 'Sign up for MyPost' link. This will take you through to a page where you can create an account by entering your email and a password.

Dashboard

The dashboard is your home page. You can track your parcels, make online enquiries with Australia Post and select a alternate delivery address.

 

Tracking a Parcel

To track a parcel, got to the tracking tab and enter the tracking number for your order. You will then be able to see the shipping updates and it will also show you the available editing options eg. Redirection.

 

Preferences

You can edit your delivery preferences either from the dashboard or by going to your account name and clicking on 'Manage Account' on the drop down. You can then select preferences and nominate whether you want your deliveries to be left in a safe place (and select from a few options) or whether you want to sign for the package. If you opt to sign for the package and you aren’t home at the time of delivery, the parcel will be taken to the closest post office for collection.

 

Alternate address

Alternate address - Parcel locker

To select a parcel locker as an alternate delivery address, select this option and then enter in your street address, suburb or postcode. The next page will show you the closest Australia Post parcel locker on a Map. You can then add it as an alternate address for packages to go to.

How it works

• You'll get a Parcel Locker address for online shopping
• Australia Post will send you an SMS and email when your parcel is ready to collect
• Collect within 48 hours using your secure code from the SMS or email

Alternate address - Post Office

To select a post office as an alternate delivery address, select this option and enter in your street address, suburb or postcode. The next page will show you the closest Post Office location. You can then select which Post Office you would like as an alternate address for packages to go to.

How it works

• You'll get a post office address for online shopping
• Australia Post will send you an SMS and email when your parcel is ready to collect
• Collect within 10 business days

Alternate address - PO Box

If you don’t have a PO Box you can lease one. Click on the lease a PO Box option and then enter your street address, suburb or postcode and the next page will show you the closest Australia Post PO Box location. It will show you the size options and pricing.

Redirecting a Parcel

To redirect a parcel that is in transit, log into your MyPost account and enter in the tracking number. The tracking page will then display whether a redirect option is available. If it is available, you can select it and enter the new address you want the parcel to be delivered to.

 

Still have a question?

Check out our FAQ's, send me an email at hello@urbanbrew.co or call us on 1800 875 495. We are happy to help!

 

Be happy,

 

Toby Strong (aka The Podfather)

 

Founder & Customer Happiness Specialist