Country Shipping

Country Shipping

 

In early January 2020, we copped a price rise from Australia Post. Due to this we had to look into our shipping arrangements in order to continue being a sustainable business.

As we looked deeper, we realised how much country shipping has been costing us which is roughly between $15-30 per order. Now to put this into perspective, with an average order being around $40 worth of pods, it’s not feasible for us to continue offering free shipping to country areas.

So with that being said, we needed to introduce a $5 shipping surcharge to some country / expensive shipping areas, this came into effect on the 22nd of January (this means that Express Shipping for non metro orders will now cost cost $15). This isn’t something I wanted to do, but for our business to survive decisions like this need to be made. 

I understand that it already takes a while to get your order from us to your home. So I am going to make it up to you by giving you FREE priority shipping for every order. What this means is that our packing team will move your order to the front of the line.

 

Below is a list of the postcode ranges that will be charged the $5 for standard shipping ad $15 for express shipping. If your postcode lies within the number ranges, then it is considered non-metro for our shipping service.

 

NSW/ACT: 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787- 2879

VIC: 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691-3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999

QLD: 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998

WA: 6215-6700, 6701-6797, 6798-6799

TAS: 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799

NT: 800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999, 803-803, 822-827, 852-852, 854-859, 862-869, 872-872, 880-905

NF: 2898-2899

AAT: 7151-7154

 

Still have a question?

Check out our FAQ's, send me an email at hello@urbanbrew.co or call us on 1800 875 495. We are happy to help!

 

Be happy,

Toby Strong (aka The Podfather)

Founder & Customer Happiness Specialist