Did Your Subscription Arrive OK?
Did your subscription arrive ok? We're here to help!
For many online businesses, getting you onto a subscription is where the journey ends. For us, this is just the beginning.
Usually we send subscriptions out the day after you order it (excluding weekends) because we know how important caffeine is to most of us. Delivery times can vary depending on where you are in Australia. We feel that by the time you are reading this you should have your order, or at least have the order waiting for you at the post office. If this is not the case, read below for our contact details so we can help!
Further to this, we want to know - were you delighted by your Urban Brew subscription? I have created this video for you to share my feeling about this.
Was everything as expected? Myself and the team are here to help you at anytime. If something wasn't right... we want to hear about it!
Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist