A TREAT FOR OUR SUBSCRIBERS


So... you've heard that we've got something super exciting for you, and you've coming looking for more info about it? Well you've come to the right place!

I think that I'm just as excited as you are for this feature to finally be live on our website. Seriously, this thing has been in the works for a WHOLE YEAR. It seems like such an easy thing to do, but you'd be surprised how much work goes into website development!

What is this new feature? It's a treats section that is exclusive for our subscribers. In here, you can add one-off products to your subscription - so one month, you may treat yourself to a bag of chocolate covered coffee beans without having to worry about them staying on your future subscription orders. But by all means, feel free to order them every month - we don't judge.

Now for the really exciting part! I'm sure you want to know what products you'll find in the treats section. Drumroll please... you can now get UNLIMITED choc wafer cups! Yes you read that right, no more fighting over who gets dibs on that delicious little wafer cup. You'll also find descaling powder, chocolate coated coffee beans and our new reusable coffee cup so you can drink your favourite brew on-the-go. This is just to get started - we'll be adding more products as time goes on.

Anything you add to your subscription will only apply for one month. If you want a recurring product, you'll have to go in and add it to your subscription manually before your subscription is processed every month. Hang tight, this is only stage one of this new feature and we will improve its functions in the near future!

I'm sure you're eager to check out this new treats section, am I right? Well let's go! Simply log in to your account, go to edit your subscription, scroll down and you'll find the treats section at the end of your subscription plan flow. If you haven't familiarised yourself with our subscription system, please check out our blog HERE to make things a little easier.

If you find any issues with this new feature, please don't hesitate to get in contact with us by email at hello@urbanbrew.co or call us on 1800 875 495 - we know that websites can be fiddly at times.

Enjoy!

Toby Strong (aka The Podfather)

Founder & Customer Happiness Specialist

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