Welcome to hassle free coffee on the Reg!!
Hi, Toby here,
Welcome to amazing freshly roasted coffee pods delivered to your door each month (*or as often as you like).
Here’s a video I made to welcome you to and to let you know what to expect from your subscription going forward!
Welcome to the NEXT LEVEL
While we love all Urban brew customers equally, we do have special competitions and giveaways from time to time just for our subscribers. We also give stock priority to oursubscribers in the unlikely event we run low on a particular coffee type we set enough coffee for oursubscribers aside to ensure you will NEVER go without coffee again!!
Your subscription will renew automatically on the same date of each month and we will try our best to dispatch it within 24 hours. Packing, dispatch and transit times may vary (weekends, public holidays and an influx in orders can cause delays).
If you want to hear what we’re all talking about - and keep track of the fun stuff going one and the latest on Urban Brew - it’s easy to connect with all of us by liking our Facebook page.
Adjusting your subscription
We also created this video for you to learn how to adjust your subscription.
If you need to find where you order is, we have a blog to help. Where is my order?
Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist