Removal of our Free Choc Wafer Cup

 

Hey it’s Toby here!

So, you may have heard the sad news about the removal of our free choc wafer cups, and you probably want to know why on earth we’d do such a thing?

I’m sure you’ve seen that prices rising everywhere – petrol, your electricity bill, groceries - and businesses expenses are also copping a beating. But the last thing I want to do is raise the price of our coffee.

As you know, I’m committed to delivering a valuable and affordable product, and that’s never going to change. So, I had to start looking at making other adjustments in our business model so that we can continue being a sustainable business.

For this reason, I’ve had to make the hard decision of removing our beloved choc wafer cups as a freebie in orders of 5+ packs. But don’t worry, that doesn’t mean you can’t get your hands on one anymore!

Starting on the 19th of March, you will have the option to add 1 choc wafer cup to your order/subscription (maximum 1 per order/subscription) for only $1.80 – This is a 40% off special price. So until 11:59pm on Wednesday the 18th of March, you are welcome to place another order and claim your last free choc wafer cup.

We will be following up those with a subscription with instructions on how to add it. This isn’t compulsory, as I know there are many of you prefer to not receive them.

The good news is, we will be making these available as a purchasable item at a later date – so yes, that means you will be able to get unlimited amounts of choc wafer cups!

I truly apologise to anyone who may be upset by this. Feel free to contact us by email at hello@urbanbrew.co or call us on 1800 875 495 if you have any questions – we’re happy to help!

Be happy,
Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist