A Special Message From Toby, The Founder
HOW DID WE SHAPE UP?
What was ordering from us like? Did your order show up? Was it as good for you as it was for us? We wanna know, and we’re here to listen to all your feedback and help out in any way that we can!
I’ve put together another quick video for you to explain why this is all super important to me. Hit the play button below to check it out.
YOUR FEEDBACK KEEPS US ON TRACK
Did your order arrive on time? Were you impressed with the detail we put in? How was your coffee? I’m here, and our incredible customer service team is here to help you out. If something wasn’t right, we wanna hear all about it. Drop us an email at hello@urbanbrew.co or give us a buzz on 1800 875 495, and we’ll make it right. You might also find our FAQ’s handy, so give that a squiz – we’ve probably answered something on there that's been on your mind!
LET’S MAKE THIS A LONG-TERM KINDA THING
We don’t know about you, but we’re not into flings. Sorry if this is a bit forward, but we wanna be your only caffeine dealer. Do you pick up what we’re putting down? If you are, why not contemplate your second delivery from us by ordering up HERE.
Or why you’re here, why not check out our Blog. This is the perfect place to find out all about what we’ve got brewin’, from our monthly giveaways, new products, new articles, recipes, tips and tricks – the list goes on!
LET’S GET TO KNOW EACH OTHER A BIT MORE
If you want to stick around, grab a coffee and hit play on our Meet the Maker video!
QUESTIONS? QUERIES? WANNA SAY HEY?
Checkout our FAQs, send me an email at hello@urbanbrew.co, call us on 1800 875 495 or text us on 0480 030 347. We are happy to help!
Be happy,

Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist


