We're Sorry


Hey there again!

Really sorry for all the hassle and I just wanted to confirm that if you are reading this, you will not be charged $5 for country shipping.

Our team made a mistake sorting through a massive spreadsheet of thousands of postcodes provided to us by Australia Post. Long story short.. You were sent the message by mistake and we apologies for this.

Again, I’m really sorry. We made a mistake and we’ve caused a lot of frustration out there, which is the complete opposite of what we are trying to achieve as a brand… Which is to make your lives better!

Please accept my sincerest apologies.

Feel free to contact us by email at hello@urbanbrew.co or call us on 1800 875 495 if you have any questions – we’re happy to help!

Be happy,
Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist