How to edit your Subscription
We have made this blog along with these video tutorials to help you navigate the process of editing your subscription.
The Subscription edit page
Step 1: Log into your account
Step 2: Click on the Subscription button on the top right of the page
Step 3: Click on the Edit link on the right of the page
Section 1
Shipping Address
You can add a new address or update your current one by clicking on the update address details link. This will redirect you to the Address Book page. Add the new address into your address book. Then return to the subscription edit page and you will then find your new address in the Address drop down. Select the new address in thr drop down.
Payment Details
You can add a new credit card by clicking on the update payment details link. This will redirect you to the Payment Details page where you can edit/delete your cards. This payment method will then be automatically updated in your subscription. When you return to the subscription edit page you will then find your different card options in the Payment details drop down.
Subscription dates
Here you can adjust the renewal date of your next subscription order. You can also click the Bill Now button to renew your subscription straight away.
Recurring Treats
Add or remove a Choc Wafer Cup (maximum 1 per subscription)
Authority to Leave
Add or remove a Authority to Leave for your delivery (no signature required)
Subscription name
Edit the name of the subscription
Be sure to click Save Changes once you have made an adjustment.
Pause or Cancel subscription
Temporarily pause or permently cancel your subscription.
Section 2
Change your system
Edit the type of system and pod type. Select the system and then next to progress.
Change Quantity
Edit the quantity group of your subscription. Select the quantity group and then next to progress.
Coffee
Edit the quantities of intensities using the plus and minus buttons. Select the quantities you would like and then next to progress.
Treats
Here you can add our treat products as one-time add-ons to your next months subscription.
Once all changes have been made in Section 2 click on Update Plan.
How to edit on mobile version
Check out our FAQ's, send me an email at hello@urbanbrew.co or call us on 1800 875 495. We are happy to help!
Be happy,
Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist