How to edit your Subscription

How to edit your Subscription

We have made this blog along with these video tutorials to help you navigate the process of editing your subscription.


The Subscription edit page

Step 1: Log into your account

Step 2: Click on the Subscription button on the top right of the page

Step 3: Click on the Edit link on the right of the page

 

Section 1

Shipping Address

You can add a new address or update your current one by clicking on the update address details link. This will redirect you to the Address Book page. Add the new address into your address book. Then return to the subscription edit page and you will then find your new address in the Address drop down. Select the new address in thr drop down.

Payment Details

You can add a new credit card by clicking on the update payment details link. This will redirect you to the Payment Details page where you can edit/delete your cards. This payment method will then be automatically updated in your subscription. When you return to the subscription edit page you will then find your different card options in the Payment details drop down.

Recurring Treats

Add or remove a Choc Wafer Cup (maximum 1 per subscription)

Authority to Leave

Add or remove a Authority to Leave for your delivery (no signature required)

Subscription name

Edit the name of the subscription

 

Be sure to click Save Changes once you have made an adjustment.

Pause or Cancel subscription

Temporarily pause or permently cancel your subscription.

 

Section 2

Change your system

Edit the type of system and pod type. Select the system and then next to progress.

 

Change Quantity

Edit the quantity group of your subscription. Select the quantity group and then next to progress.

Coffee

Edit the quantities of intensities using the plus and minus buttons. Select the quantities you would like and then next to progress.

Treats

COMING SOON!

Once all changes have been made in Section 2 click on Update Plan.

How to edit on mobile version

Still have a question?

 

Check out our FAQ's, send me an email at hello@urbanbrew.co or call us on 1800 875 495. We are happy to help!

 

Be happy,

 

Toby Strong (aka The Podfather)

 

Founder & Customer Happiness Specialist

 

 

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