How to add a choc wafer cup to subscriptions

How to add a choc wafer cup to subscriptions

Want to add a choc wafer cup to your subscription? Here's how!

 

So as you may know, I had to make the hard decision to remove our beloved choc wafer cups as a freebie in your subscription. But that doesn't mean you can't get your hands on them anymore! You can now add one at a discounted 40% off to your monthly subscription (maximum one per subscription at this stage). This also means if you don't want to receive them, it's much easier to opt out!

Please follow these steps:

  1. Log into your account on urbanbrew.co
  2. Go to your account dashboard and click on 'Subscription' on the left side of the page
  3. Click on edit on the subscription you want to add it to
  4. Scroll down to the 'Recurring Treats' section and check the Choc Wafer Cup
  5. Click 'Save Changes' at the bottom of the page
  6. PLEASE NOTE: If you are making other edits to your subscription (e.g. changing your plan, intensities, billing date) please make sure you click 'Save Changes' first after checking or unchecking the Choc Wafer Cup, then go back in to make your edits and click 'Update Plan' - otherwise your changes won't be saved.

Once you've done that, you will receive a Choc Wafer Cup with your monthly subscription. If you want to remove it down the track, simply follow the same steps above and uncheck it.

If you are a little confused, please watch the video above for a walkthrough. 

If you're still unsure or have any more questions, feel free to contact our happiness specialists preferably by email at hello@urbanbrew.co or if essential call us on 1800 875 495 – we’re here for you!

 

Be happy,
Toby Strong (aka The Podfather)
Founder & Customer Happiness Specialist